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Services 

System Development

Each company, large or small, has its own distinctive set of needs and preferred outcomes. However, attaining ISO certification can be a detailed and often strenuous process.

Requal ensures that your company attains and maintains certification whilst maximising the return on investment. Our consultants will develop a business system tailored to your specific needs.

We will use the PDCA (Plan- Do-Check-Act) methodology that ensures an efficient management system is developed, implemented and understood. We will develop this system around the usual practices of your business to ensure there is no interference with the maximisation of your business income, whilst enhancing your management control.



· Knowledge Based Training  

· Systems Certifications  

· Systems Development and Implementation  

· Management Systems Support and Maintenance  

· Online solutions development and support  

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Engagement

Conduct a brief review & assessment of the business and system

Prepare an obligation free proposal

Discuss proposal & costs

Finalise engagement

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Initial Assessment

Conduct a system gap assessment against the applicable standard

Prepare and submit gap report

Discuss report outcome & action plans

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Planning & Review

Plan and schedule the work

Submit project plan

Start the system development project

Ensure management commitment and endorsement

System representative is assigned

* Create QNOC account

* Build system in QNOC

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System design & Implementation

Conduct detailed process reviews

Engage with employees to understand business processes and practices

Document the system processes in support of the business and compliance with the standard

Implement the documented system

* Manage the system using QNOC

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System Review & Validation

Provide employees with system awareness training

Conduct a full round of internal audits

Identify any system gaps and issues

Assist with the resolution of gaps and/or issues

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Certification

Engage with 3rd party certification bodies

Assist during the Pre-Audit

Assist with the resolution of 3rd party identified system issues

Assist during the Certification audit

Assist with the resolution of any concerns or improvements

*Optional use of QNOA would speed up the process, reduce initial and on-going cost, improve control, communication, management and maintenance.

Support Services

REQUAL Consultants will deliver continuous support with existing business and management systems, ensuring continuous improvement by providing their skills and knowledge in the industry where required.

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Engagement

Conduct a brief review & assessment of the business and system

Prepare an obligation free proposal

Discuss proposal & costs

Finalise engagement

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System Review & maintenance

Conduct a full review of existing management systems

Understand structure and content

Set criteria and plan for on-going system maintenance and support

* Create and build QNOC account

* Migrate system into QNOC

* Manage & Maintain system using QNOC

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Ongoing maintenance, certification & improvements

Liaise system certification with 3rd party certification body

Assist during the Certification audits

Assist with the resolution of any concerns or improvements

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Auditing

Internal Audits

Our fully qualified personnel will utilise your own system documentation and internal audit processes, shadowing your company’s internal reporting formats to ensure that Management understand any Audit reports produced by Requal.

Second Party Audits

Additionally, we will provide the necessary resources for you to evaluate your suppliers and/or contractors .

Compliance Audits

Compliance audits are a comprehensive review of an organisation’s adherence to regulatory guidelines. Our experienced personnel will assess your needs, develop the required compliance checklists using all the relevant regulatory guidelines, then conduct the compliance audits. Findings are reported to management for further discussion.

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Positioning your business for the future.